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FAQ

Frequent Questions Answered

Question: Can only rabbits use your service?

Answer: Anyone calling from a UK landline or a UK mobile phone will be able to use our cheap international calling service.

Question: How do you charge me for the calls I make?

Answer: We won’t send you a bill at all! You’ll be charged by your normal calls provider at the rate shown on our country pages.

Question: So how do I sign up?

Answer: There’s absolutely no registration process – All you do is dial the Rabbit Call access number before your international number to start saving. Also, there’s no need to make a prepayment when you use our dial-around service, but if you prefer a cheap international calling card style service, then you will need to make a prepayment of £5 which is handled by sending the word RABBIT to 87887 from your mobile – Click here for faq’s for this service.

Question: Are there are other fees or anything else I should know?

Answer: There are usually call set up fees charged by your phone provider for dialling any number, and these will apply as usual.  VAT is included in the prices shown on our website.

Question:  How much does it cost to call your access numbers?

Prices updated on 04/01/11 in line with new VAT rate of 20%

For our SMS service FAQ’s please click here.

And here are the prices for calling the short codes (only works on Orange, T-Mobile, and 3 handsets).